The Kentucky Department of Financial Institutions (DFI) is here to help those who have fallen victim to the devastating tornadoes that hit Western Kentucky on Dec. 10-11, 2021. This webpage is intended to serve as a one-stop-shop for consumers and financial professionals. If you have any questions outside of the information presented on this page, please call the department at 502-573-3390 or Toll Free at (800) 223-2579, or email kfi@ky.gov.

GOVERNOR’S EXECUTIVE ORDER

Joint Federal/State Guidance

• Dec. 15, 2021 – Federal and State Regulatory Agencies Issue Interagency Statement on Supervisory Practices Regarding Financial Institutions Affected by Tornadoes
  

DFI Guidance

• Dec. 14, 2021 – Notice to Kentucky Depository Financial Institutions Impacted by the Tornadoes and Severe Weather on Dec. 10-11, 2021

FEMA Assistance

To apply for federal aid, please visit FEMA’s website: https://www.disasterassistance.gov/ 

File a Complaint

To file a consumer complaint with the Department of Financial Institutions, please click here.

Mail Carrier Services

• Dec. 13, 2021 – Update: Mayfield Post Office Temporary Operations, U.S. Postal Service

Donate to the Team Western Kentucky Tornado Relief Fund

Gov. Beshear established the Team Western Kentucky Tornado Relief Fund to assist those impacted by the tornadoes and severe weather system on Dec. 10-11, 2021. All donations are tax-deductible, and donors will receive a receipt for tax purposes after donating. To donate, please visit https://secure.kentucky.gov/formservices/Finance/WKYRelief.

Avoiding Scams

• “How to Spot, Stop, and Report Post-Disaster Scams,” Federal Trade Commission